- 1. What is FbFanSupply?
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FBFANSUPPLY is one of subsidiries of KVK BV: Offline marketing firm located in Amsterdam. The company has been in marketing business since as early as 2005.
FBFANSUPPLY itself was founded on March 2007 and has a joint venture with CALIFORNIA social media firm in the US, FBFANSUPPLY has been delivering one of the most effective ways of generating high-quality, unique traffic at a cost much cheaper than anything available online today. We offer social marketing services on the three major social websites Facebook, Twitter and Youtube
- 2. Are there any rules related to using FbFanSupply?
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You are responsible of entering the correct information when placing an order (please make sure that the URL submitted is correct) , as we verify orders against fraudulent activities. Please make sure that your account or fan page has a profile picture and is updated regularly. We do not promote pages that are deemed containing adult, hateful or deceitful information. We reserve the right accept or reject orders after verification which lasts about 24 hours.
- 3. Why are your prices a bit steep?
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Quite simply, this is all we do, Social Media Marketing. We provide Like most quality fans, fans purchased from us are 100% real, our customers are being served professionally with 24/7 email support, and top notch customer services. We cannot go into too much detail as to the character of our production, as doing so would reveal trade-secrets. But, suffice it to say, the sheer volume of services we provide allows us to provide each service much more quickly, and affordably than most anyone else.
- 4. Is it possible that my social account could be banned if I use your
services?
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NO, because our methods are 100% safe and comply with the social websites terms and conditions. The traffic that we generate is genuine and no bots are used. In fact there has never been any accounts or fan pages that were suspended as a result of our campaign.
- 1. How Does the Twitter Promotion work? How exactly do you
get me followers?
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We use 3 main strategies to get you followers fast. Please note, we NEVER make any changes to your Twitter profile, and we NEVER send out any tweets or direct messages from your account. We only request your username (We don't need your password).
- Onsite/Offsite Marketing and Promotions (Non-Targeted): We manage a large network of twitter accounts directories. We use this influence to make sure your name is known among twitter users and is hyped online on various blogs and twitter-related websites. To put it bluntly, we get the word out in every way possible to get you exponential following in a few days.
- Interests and Geo-locations targeting: We list your page under the targeted categories/interests as well as the countries targeted. Users from outside this target niche are not able to see your profile. While we do our best to reduce unwanted followers, some may be able to follow your account. The current targeting success for twitter is 70-90%. As our system improves we will be able to guarantee consistently higher quality targeting.
- Twitter-Lists exposure: This step comes as a result of steps 1 and 2. Your presence and popularity on Twitter can grown further if you get "listed" by the right people. As the campaign progresses, people will add you to their twitter lists thus giving you continued exposure and increasing followers on twitter.
- 4. What if my Twitter account gets suspended?
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First of all, there hasn't been any twitter account that got suspended through our campaign. Should that happen though, we will pause the campaign until your account is reinstated. We can also deliver followers to another account if you choose to.
If your account is suspended, we will most-likely find out very quickly, but please make sure to let us know anyway, so we can stop marketing your account immediately.
- 5. How long does it take to receive my
followers?
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Most of our orders are completed in 1-2 weeks, but delivery times vary according to order size and targeting specifications. On average 1000 followers are delivered in 1-2 weeks (Actual delivery speeds may vary slightly). Our money-back guarantee is based on delivering followers within 2 weeks. PLEASE NOTE, we provide followers in SUCH A WAY that people follow your twitter, THEY ALSO REQUIRE TO BE FOLLOWED, in this assumption, PLEASE NOTE THAT 1K followers might need us to FOLLOW 1K of them. WE CAN UNFOLLOW THEM, but most of the times they will UNFOLLOW YOU BACK. We could provide followers without having you to follow them, which requires extra payments and extended time >
- 5. What can I do when my twitter campaign is in progress?
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To get the most out of your campaign, we recommend that you do NOTHING but tweet! Please don't follow anyone, don't unfollow anyone, don't change your profile username.
- 6. How do you track how many followers you added? How can I track my followers growth?
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Once your order is placed, we queue it in our system, and note the followers count at the start of the campaign. Then we keep promoting your page until the number of followers purchased is added to the initial followers count, then we add an extra 5-10% more followers to cover for any followers who joined outside our promotion.
- 7. Do you take custom orders?
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Yes, we do accept custom orders. PLEASE DROP US a mail for further details
Questions about our Facebook Services
- 1. How Does the Facebook Promotion work? How exactly do you get me
fans?
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We have developped a large network of pages and facebook pages online directories that are visited by thousands of people each day. We use this to your advantage by giving your page a substancial exposure as soon as you place your order. We use this influence to make sure your page is known around facebook and online. People who get to see your page can choose to like or not. They are not forced to do so, they're Opt-in fans.
We could supply a custom targeted fans by country or countries or interest (eg: music, tech, travel, beauty...etc ) or industry (eg: insurance, banks, cars, airlines, marketing, advertising...). We also list your page in the targeted categories/interests and geo-locations to reduce unwanted or untargeted likes.
- Geo-location targeting: As mentioned above, we manage many facebook pages directories. If you choose to market your fan page in the US and Canada only, we have our teams in the US and Canada only promote your page, to make sure that the fan base that we deliver are from these regions only. On average, our Geo-location targeting is 50%-70% accurate, i.e. except of U.S. of 70% fans will be from the US and Canada, while the rest will be from other regions of the world. Currently we target USA and Canada, or Asia fans only. We provide non-targeted service to other countries.
- Interest and industry: we target these by listing your page under the targeted categories/interests.
- We do not target gender nor age.
Note: If you ordered targeted fans, we will only count the number of fans that fit those targeted needs (you may get some non-targeted fans mixed in). We recommend that you pause other campaigns that you may be running in order to keep an accurate count.
- 3. Do I pay for invites only or do I get actual
fans?
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Unlike other services, we do not charge you by how many invites/suggestions we sent, we charge you only for actual fans that joined your page from the time we started your campaign. Aside from the fact that it's hard to track how many suggestions they send, other companies may charge the same price as we do for actual fans.
- 4. Which is better, a group page or a fan page?
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A fan page, hands down. Anything you can do with a group page you can do with a fan page, including sending a message to all your fans. The difference is best summarized in this quote from a mashable blog post "Groups are great for organizing on a personal level and for smaller scale interaction around a cause. Pages are better for brands, businesses, bands, movies, or celebrities who want to interact with their fans or customers without having them connected to a personal account, and have a need to exceed Facebook's 5,000 friend cap"
Check out this article for more info in the difference between a fan page and a group page.
- 5. Do you need my facebook username and password? What information
do you need?
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No, we might need or might not need your facebook username or password. At times, we suggest it is better to invite one of our staff to oversee the progress of fans being delivered. All that we need is the information that you entered on the checkout order form. You will only need to provide your facebook fan page URL found in the address bar of your fan page (eg: facebook.com/business), and your targeting criterias.
- 6. Are you affiliated with Facebook.com?
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No, we are absolutely not affiliated with Facebook.com in any way. We are a wholly separate and independent company.
- 7. What if my Facebook page gets suspended?
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We'd like to remind you again that there has never been a fan page that got suspended during our campaign. Should it happen though while your Socialkik.com campaign is active we will pause the campaign until your fan page is reactivated. We can also deliver fans to another fan page if you choose to.
- 8. How long does it take to receive my fans?
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On average 1000 fans are delivered in 7-10days after the campaign has started going viral. Results may vary however depending on the content of your page and the targeting restrictions. Timeframes for orders completion are ideal and exclude weekends and holidays. Overall, Socialkik reserves the right to determine the time frame of delivery on each order.
Check the delivery time table at the Learn more section.
- 9. What should I expect after I place my order?
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- Confirmation: A PLIMUS email confirmation and an email confirmation from vdhgroup@hotmail.com as soon as you place your order. Please check both confirmations as they contain your access information to track your orders at theis site.
- Campaign Start: An email notification to let you know that your order has been processed (1-2 days) and that your campaign has started (Currently down for maintenance and updates in Socialkik's server)
- Mass invites sent: A 7-14 days lag between the time you receive your confirmation email and the time your fans-count starts increasing. We send invites to thousands of fans then it takes some time for them to respond.
- Fans count increase: A continuous increase in the amount of people who 'Like' your page.
- Increased interactions: A lot of new messages and 'Likes' on your page's announcements and posts.
- 10. I have placed my orders, but I don't see any new fans
joining?
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If it has been less than business 3 days since you placed your order, then it's likely that your order is still being processed and recently queued in the system. If after 7 business days you still do not see any movement in your fan page,let us know about it. We receive many orders each day and while 99% are processed and queued correctly, some orders may fall through the cracks. However as soon as you let us know we strive to get it going asap. Sometimes there is something wrong with the link provided such as restrictions. Double check that your page is ok by testing it at http://developers.facebook.com/tools/lint/. Also check if it's a fan page not a personal profile page or group page as we cannot promote those.
- 11. What can I do when my facebook campaign is in
progress?
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Make sure that your page has interesting content that will grab the attention of any visitor. Post regularly, engage your fans by asking them questions and replying to their comments, offer services exclusive to facebook fans... etc. Remember that the facebook users are real, and it's most likely their first time seeing your page! so make sure you make a good first impression.
- 12. How do you track how many fans you added? How can I track my
fan base growth?
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Once your order is placed, we queue it in our system, and note the fans count at the start of the campaign. Then we keep promoting your page until the number of fans purchased is added to the initial fans count, then we add an extra 5-10% more fans to cover for any fans who joined outside our promotion.
- 13. Do you take custom orders?
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YYes, we do. If you have requests for large orders, expedited campaigns, highly targeted campaigns or want to get into a reseller program, please email us for further details!
Questions about Orders
- How does FBFANSUPPLY handle payment processing and security?
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We use PLIMUS to handle all payments processed through fbfansupply.com. Plimus is the safest, fastest payment method online.
- How can I use/pay for fbfansupply services?
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Using Plimus, we accept all major credit cards like Visa, MasterCard, American Express, Diners and JCB.
PS: Please also just in case to accelerate the process of your order, email us for the order URL LINK, and let us know the reference number from the plimus.
- What happens if the content I submit is rejected by FBFANSUPPLY?
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If we reject your content, we will contact you via email and state the reason it was rejected and what you can do to rectify the issue.
- How can I guarantee my content is approved by Fbfansupply?
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We will not approve any content which is pornographic, racist or excessively-violent. The best advice we can give you is to be sure when you place an order you are submitting a high-quality page that is of unique and interesting content.
- Do you ever offer discounts?
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If you check out our products page, you'll usually find a section which will inform you of a limited time offer we are running at that time. We only advise that if an offer is there that you jump on it -- we don't keep offers there forever so if you don't want to miss out.
- Can I cancel my order once it's placed?
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That depends on the circumstances. If we have already started ting your content, then we cannot cancel the order. 25% handing and processing fee is non-refundable. Orders are processed within 24-48hrs. Anytime before that, it will be possible to cancel your order.